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Custom gifting

Semi-custom gift baskets

Semi-custom means starting from a basket we already make and changing it: swapping items, adding wine or something of your own, and putting your message and your branding on it. It is the middle route between sending a basket as it is and designing one from scratch.

It is what most companies choose, because the gift feels made for the recipient without the timeline of a full build.

$15 Per basket to customise
700+ Baskets to start from
From 10 Volume pricing kicks in

The detail

What semi-custom means here

What can I actually change?

The contents, the extras and the message. Because we curate and hand-pack every basket ourselves rather than shipping a sealed product, we can open one up and rebuild it around your recipient.

  • Swap or remove items you would rather not send
  • Add wine, beer, champagne, balloons or extra gourmet items
  • Add your own product or a branded item you send us
  • Match dietary needs: vegan, gluten-free, kosher, nut-free
  • Your card message, and a different one per recipient

What does it cost?

Customising a ready-to-ship basket is $15 per basket, and adding an item you supply is also $15 per basket. Anything attached outside the basket, such as a card, is done at no charge.

That $15 covers the work rather than the contents: unwrapping the basket, taking items out or putting them in, and wrapping it again with fresh cellophane and ribbon. Anything you add to the basket is priced on top.

Customisation is not available in November and December unless the order is more than 25 units, because the workshop is at capacity for the holiday season.

See all fees and windows

How long does it take?

Semi-custom is the faster of the two custom routes, because the basket already exists and only the changes need making. Tell us the date the gift has to land and we will confirm whether it is comfortable before you commit to anything.

Holiday rounds are the exception. Book those early: choice of baskets and delivery dates narrows as the season fills, and carrier volume stretches transit times in December.

How it works

From a basket on the shelf to a gift that is yours

Pick a starting basket

Choose from the corporate collection, or tell us the budget per gift and we will shortlist the baskets that suit it.

You, with us

Tell us what to change

What comes out, what goes in, and anything of your own you want built into the basket.

You

Approve the gift and the message

We confirm the final contents and the cost per basket, and you sign off the branded note and the card wording.

Together

Packed and delivered

Hand-packed to order and delivered to one address or to every name on your list, with tracking on each parcel.

Us

Which one

Semi-custom or fully custom?

If you can point at a basket and say what you would change, semi-custom is the answer. If you are describing a gift that does not exist yet, that is a full build.

Fully custom

Bigger, repeating programmes

Designed from nothing around a brief, with the whole gift built rather than adapted.

  • Contents chosen against your brief and budget
  • Presentation and packaging designed to your brand
  • Worth it when the gift carries the relationship
  • Repeatable year on year as a programme

Not sure which side you are on? Send the brief and we will tell you which route gets you the gift you are picturing inside the budget you have.

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Answers

Custom and corporate questions

Do you handle corporate gifting?

Yes, end to end. Tell us who you are gifting, how many and when it has to land, and we come back with a curated proposal, volume pricing and a delivery plan for one address or a full recipient list.

Request a corporate quote
What counts as a large order?

Ten or more baskets, especially when they are going to different addresses. At that size we move you off the standard checkout and onto the bulk process, where one form covers every recipient and the whole order is invoiced together.

How bulk orders work
Can you add our company branding?

Yes. Branded notes and custom messaging are part of every corporate programme, and larger programmes can go further into the packaging and the contents.

Corporate gifting programmes
Can you send to a list of recipients for us?

Yes. Send the list with addresses and card messages on our order form and we deliver to each one, with a different message per recipient where you want it. We can keep the list on file so next year starts from what you sent last year.

How bulk orders work
Can I send baskets to several addresses in one order?

Checkout works out shipping for one basket by default, so orders going to more than one address are handled by our team. Send us the list and we confirm the delivery details and any extra shipping before anything is charged.

Bulk and multi-address orders
How far ahead should we book corporate gifts?

As early as you can for the holidays, because choice of baskets and delivery dates narrows as the season fills. Outside peak periods a few weeks is usually comfortable for a bulk order, and we will tell you honestly if a date is tight.

See every question we answer

Tell us what you would change

Two minutes on the form: the basket you like, what to swap, how many and when it has to land. Or call 866-541-8889 and talk it through.